Your Privacy Is Our Responsibility

What Information We Collect

77de collects various types of information to operate its services. This information is gathered from two main sources: (a) what you provide directly, and (b) what our systems collect automatically.

1.1 Information You Provide

During account registration and use, you provide the following information:

• Full name (as per your national ID card or passport)
• Date of birth (for age verification — only users aged 21 or above may use the service)
• Mobile number and email address
• Residential address
• Identity verification documents (copy of national ID card, passport, or driving licence)
• Financial transaction details: bKash, Nagad, Rocket, Upay, or bank account information
• Any communications you send via support chat or email

1.2 Automatically Collected Information

The following information may be collected automatically while you use our Services:

• IP address and device identification information
• Browser type, operating system, and device model
• Site access and usage logs (page visits, session duration)
• Information collected through cookies and similar tracking technologies
• Gaming activity and betting history
• Financial transaction records and timestamps

Purpose of Information Use

77de uses your information only for the following legitimate and relevant purposes:

2.1 Service Operation and Improvement

• Creating and managing accounts
• Processing financial transactions (deposits and withdrawals)
• Providing gaming services and resolving technical issues
• Analysing user experience to improve service quality
• Providing technical support and customer service

2.2 Security and Legal Compliance

• Identity verification and fraud prevention
• Complying with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) policies
• Age verification — preventing users under 21 from accessing the service
• Monitoring and enforcing responsible gaming limits
• Ensuring system security and preventing cyberattacks

2.3 Communications

• Sending important notifications related to transactions
• Providing account security alerts
• Sending promotional information with your consent (you may opt out at any time)

Data Retention and Security

5.1 Retention Period

77de retains your information according to the following criteria:

• While the account is active: all account and transaction information is retained.
• After the account is closed: information required to meet legal obligations (such as transaction records) will be retained for the specified period.
• Marketing data: deleted as soon as possible after you opt out.

5.2 Security Measures

To protect your information, 77de has put the following technical and organisational measures in place:

• SSL (Secure Socket Layer) encryption — all data transmissions are secured
• Database-level encryption — for storing sensitive information
• Two-Factor Authentication facility
• Regular security audits and vulnerability testing
• Restricted access — only authorised staff may access the information they need
• Staff training — regular training on data protection practices

Your Rights

As a 77de user, you have the following rights regarding your own information:

6.1 Right to Access

You may request to know what information we hold about you. We will provide you with a detailed report within a reasonable time.

6.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. You can update some information yourself by going to your account profile.

6.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, please note that we are required to retain some information for a specified period due to legal obligations.

6.4 Right to Object to Processing

You may object to marketing communications or, in some cases, to the processing of your information. After an objection is raised, we will act on it as quickly as possible.

6.5 Right to Data Portability

You may request your own information in a readable format, which you can use elsewhere if needed.

To exercise any of the above rights, please contact our support team. We will process your request after verifying your identity.

International Data Transfers

Some service partners may be located in different countries. As a result, your information may be transferred to and stored outside Bangladesh. In such cases, we ensure that:

• The protection standards of this Policy are maintained even when data is transferred
• Partner organisations comply with internationally recognised data protection standards
• Sensitive information is always encrypted during transmission

Children's Privacy

77de's services are intended entirely for adults — only users aged 21 or above may use this platform. We do not intentionally collect any information from minors.

If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted.

Policy Changes

77de reserves the right to update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the Policy will be changed
• For significant changes, you will be notified via your registered email or a site notice
• Continued use of the service after changes have been made will be considered as your consent to the new Policy
• If you do not agree with the new Policy, you may request that your account be closed

Please visit this page regularly and note the latest update date.

Responsible Gaming and Data Protection

77de believes that responsible gaming and personal data protection complement each other. Towards this goal, we:

• We analyze gaming behavior data to identify risky behavior and provide warnings when necessary
• We securely store self-exclusion information so that your decision remains in effect
• We store betting limits and other responsible gaming settings according to your preferences

To learn more about responsible gaming, visit our Responsible Gaming page.